Privacy Policy

Last updated: January 2026

This page is maintained by Heart of Bosnia to explain how we collect and use your personal information when you book an airport transfer or private tour.

Information we collect

When you contact us or make a booking, we collect the details you provide: name, country of residence, email address, phone / WhatsApp number, flight number, travel dates, number of passengers, and any special requests.

How we use it

We use your information solely to prepare and deliver your booking — coordinating pickup, tracking flights, and communicating with you before, during, and after your trip.

Sharing

We do not sell your data. We share the minimum necessary information with the driver assigned to your booking.

Retention

We retain booking records for the period required by local accounting law, then delete them.

Your rights

You may request access to, correction of, or deletion of your personal data at any time by emailing heartofbosnia26@gmail.com.

Cookies

This website uses only essential cookies required for navigation. We do not use third-party advertising cookies.

Contact

Heart of Bosnia · Sarajevo, Bosnia and Herzegovina · heartofbosnia26@gmail.com · +387 61 669 439